Having blown-out John Lewis because of their high prices and also a local supplier for lack of attention to detail (they missed an appliance off the plans!), our latest supplier has also bitten the dust.
Great products, great prices, and a truly gorgeous showroom was complemented by a complete inability to meet any sort of agreed deadline! The last straw was when I agreed with them that they’d get the plans and pricing structure to us by the time we returned from holiday – they didn’t!! After a phone-call to them last week, where we agreed that it would all be here by Thursday – yesterday – by 5.30pm, still nothing had appeared.
I phoned them and expressed my displeasure only to be reminded that “In my book Steve, 5.30 is still Thursday and I still plan to get them to you”. Whilst technically correct, it did seem to be somewhat convenient that they were “just about to”. Anyway, things went from crap to crappier resulting in me being accused of being patronising (moi?) and treating him “like a child” and having the phone slammed down on me!
I rang back, and things became very clear “Steve, I don’t need your business and if you going to be this nit-picky before we start the job, you sound like the sort of person, I don’t think I want to do business with…”
I agreed that the last bit was one thing we could agree on!
Phew, that’s got that off my chest and I feel better now Doctor 🙂
Is it too much to ask to find a supplier that can do what we ask..? The challenge continues…
I got into blogging quite late in life, not publishing my first post until 2004 – well into my 40s! My lifelong love of technology and communication (in all its forms), together with a fondness for the art of writing seemed to be the perfect combination to contribute a few words to the online community. But I’m no Samuel Pepys! If you’re looking for deep and meaningful comments on a variety of subjects, then you’ve arrived at the wrong site! I only pen for pleasure! On average, my posts appear about twice per month, covering family & friends, cinema visits, eating out, holiday experiences and techy stuff. Oh, and as this is my hobby, there are no sponsored links nor adverts here – it’s all done with love!
I hope you find it enjoyable, interesting and occasionally, even helpful!