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I’m pretty impressed with this hotel. After a luke-warm reception when I checked in last night, service levels have exploded into 100% total customer focus! Our allocated staff member – Angela – for my two day event here has been a whirlwind of efficiency and she’s been consistently one step two steps ahead of me all day – perfect!
The food has been excellent both in quality and and quantity, from breakfast right through to our evening meal.
I didn’t get to bed until nearly 11pm, but it was worth chatting with the delegates ‘out-of-uniform’ and more especially my client, who has confirmed another 4 days of work plus a future introduction to her ‘opposite number’ in another part of the client’s empire.
A great day!!
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